Cancellation Policy

South Perth Psychology requires a minimum of 24 hours' notice for all appointment cancellations or changes.

This policy helps to;

·         Offer cancelled appointments to clients currently on the waiting list;

·         Avoid unnecessary preparation of treatment planning and resources for appointments that cannot proceed;

·         Recognise the time reserved for your appointment, which is often unable to be offered to another client at short notice. 

If you provide 24 hours' notice or more, no cancellation fee will apply.

If you cancel your appointment with less than 24 hours' notice, or do not attend your appointment, a cancellation fee of 50% of the scheduled session fee will apply. The cancellation fee is payable within three days and is not claimable through Medicare or private health insurance.

If you have any questions about this policy, please contact South Perth Psychology on 0411 619 002. Thank you for your understanding and cooperation.